Interview technique for testing
Q. Interview as a technique for testing
Meaning of Interview
- Interview is a non-testing technique for collecting information.
- Interview is best known face-to-face situation/communication to get information directly from the individual.
- It is a way to establish contact with one another.
- It is a technique to know the client and to understand the client very closely.
- Interview is purposeful communication or conversation.
- It is a subjective method.
Definitions of Interview
As per J.G. Darley – “Interview is a situation in which the client can gain a better understanding of himself – his interest, skills, abilities, attitudes, etc.”
As per Bingham and Moore – “A serious conversation directed to a serious purpose, other than satisfaction in the conversation itself, is an interview.”
As per Blum and Balinsky – “The interview allows the client and the counselor to exchange ideas and attitudes through conversation. Its purpose is to lead to a solution of a client’s problem, or at least to some change in attitude or behavior.”
Purpose of interview
- To obtain information
- To give information
- Solution of a new problem
- To help in the solution of adjustment problem
- To create a rapport.
- To encourage the person to take interest in himself.
- To treat the person through psycho-analytical interviews.
- To diagnose various causes of the different problems of the person.
- To verify the facts already collected through interview.
- For interpretation of the information already gathered.
Steps in interview or how interview is conducted
- Preparation –
- To decide what is to be accomplished.
- Know the client/counselee/interviewee
- To know his background and his abilities and who he is.
- Take appointments.
- Provision for privacy.
- During interview what should be noted.
- Know your own personality, be objective.
- Control emotions and emotionally disturbed attitudes.
- Process –
- Establish rapport.
- Help the client/interviewee feel easy and comfortable and ready to talk.
- At the close end of the interview, watch for additional information – Catch the change in expressions which may drop after the interview has ended.
- Interpretation –
There should be interpretation of the information collected during the interview. It is a solution to the problem.
- Developing insights and putting them to work.
- Recording –
A diary can be maintained, video shooting can be done, without the knowledge of the client, photo camera, and other technologies can be used.
- Follow up –
After solution of problem, to see whether the client is following a correct path. It is essential for the improvement of the client. Follow up process is a continuous process.
Precautions/ Preventions to be taken
- Ideal physical condition must exist.
- Perfect rapport should be established.
- Come to the point of the interview as quickly as possible.
- Be gentle, natural, and a good listener.
- Respect the personality of the interviewee.
- Close the interview on a constructive note.
- Easy language should be used during the process of interview.
- Objectives of the interview should be decided before starting a successful interview.
- It should neither be too lengthy nor too short.
- There should be no favoritism.
- Show sympathy to the client.
- Interviewer should have full control on the interview.
Advantages of Interview
- It is a most flexible way of understanding the client.
- Multiple objectives can be achieved.
- It allows us to study the past events too.
- It develops insight in the clients.
- It concentrates more on the problems.
- It helps in collecting such data that supplements the objectives or data later collected by other methods.
- It creates friendly environment.
- It is easy to conduct.
Limitations of Interview
- It is subjective in nature.
- Difficult to know about a person in a short time.
- It is time consuming.
- It is sometimes difficult to interpret as a client may not unfold all his feelings.
- Client may be confused and unable to give specific answers.
- Social background may also affect the interview.
- Validity and reliability depends on the person who is conducting the interview.
Uses of Interview
- To get information about difficulties of students.
- To get wide information regarding interests, needs, adjustments, attitudes, aptitudes etc of the student.
- To suggest remedial work.
- To build rapport with student