BPO Full Form
by Yogi P - August 20, 2023
What is the Full form of BPO?
Full form of BPO is Business Process Outsourcing. It represents a strategy where businesses delegate specific operational tasks to third-party or external service providers. The primary aim of BPO is to enhance efficiency by outsourcing non-core functions, thus saving costs.
In today’s business landscape, it has become increasingly common for global companies to outsource functions such as customer support, technical helpdesk, human resources, and communication. The rise in BPO’s popularity stems from its ability to offer both operational excellence and financial benefits.
Different BPO Models:
- Domestic Outsourcing (Onshore): This model involves sourcing BPO services within the same country.
- Nearshore Outsourcing: In this model, businesses engage BPO service providers from neighboring countries.
- Offshore Outsourcing: Here, companies contract BPO services from providers situated in distant countries, not necessarily neighboring ones.
Benefits of Opting for BPO:
- Prioritizing core business functions
- Reducing operational costs
- Accessing external expertise and skills
- Achieving cost-effective solutions
- Boosting business efficiency
- Facilitating potential revenue growth